[May Point Network] Yesterday, Taiwanese “China Airlines” flight attendants dressed in water pink uniforms and Eastern Airlines flight attendants wearing blue uniforms exchanged business skills. "China Airlines" and...

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[May Point Network] Yesterday, Taiwanese “China Airlines” flight attendants dressed in water pink uniforms and Eastern Airlines flight attendants wearing blue uniforms exchanged business skills. "China Airlines" and Eastern Airlines have agreed that in the next month, each flight attendant will be sent to each other's flight to learn from the service experience. Ma Xulun, general manager of China Eastern Airlines, bluntly stated that the purpose of the exchange is to provide more intimate and more humane services for cross-strait passengers during the World Expo. Morning Post Expo reporter Lu Haitao

Cross-strait airlines exchange flight attendants to learn

Morning News From the day of the first day, China Eastern Airlines’ direct flights between Taiwan and China will appear as flight attendants of Taiwan’s “China Airlines” (“China Airlines”) wearing water-pink uniforms. In the cabin of "China Airlines", there will also be an Eastern Airlines sister with red and blue silk scarves listening to the passengers. In addition to the flight attendant exchange program, both airline executives said that the next step will be closer cooperation.

In fact, the cooperation and exchanges between cross-strait airlines began in the mid-1990s. But as of now, this kind of cooperation is mostly concentrated on ground agents, transit links and so on. China Eastern Airlines said yesterday that this time, cross-strait airlines exchanged business for the first time in the form of exchange attendants. The main purpose of this kind of communication is to learn from each other, learn from successful service processes and special on-board services. Ma Xulun, general manager of China Eastern Airlines, bluntly stated that the purpose of the exchange was to provide more intimate and humanized services to more cross-strait passengers during the World Expo.

Yesterday, the exchange program was launched in Shanghai. On the same day, China Eastern Airlines flight from MU5005 from Shanghai to Taipei appeared on the flight of "China Airlines" flight attendants. The two sides agreed that in the next month, each flight attendant will be sent to each other's flight every day to learn from the other team and feel the passenger's appeal and brand preference. According to the arrangement, after the two-way exchange of the flight attendants is completed, the relevant management personnel in the field of air services will also conduct exchanges.

Ma Xulun also said yesterday that China Eastern’s planned non-public fundraising of 7 billion yuan in capital market financing will be in place at the end of this year. “The eastward restructuring is progressing smoothly, and all legal procedures will be completed by the end of this year.” (Oriental Morning Post)

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